Thank you for your order! Orders are processed and shipped Monday – Friday. Most orders are processed within one business day, personalized items ship within 2-3 business days of order placement or as noted on the individual product pages. Any orders received after 2:00 CST will be addressed the next business day. Orders received after 2:00 CST on Friday, or anytime on Saturday or Sunday will be addressed on the following Monday. Your selected shipping method time frame is from the day the order ships not from the day the order is placed. We ship all orders via United States Postal Service. First Class USPS is 5-7 Business Days unless otherwise specified on the site.
Unused items, in their original packaging may be returned within 30 days of purchase for a full credit less the shipping charge. If an item is defective, you received the wrong item or your return is outside of the 30 day limit, please contact us at firstname.lastname@example.org to discuss before returning your merchandise. Please include any note or information as to the nature of your return or exchange for expedited handling.